REX (Retail Excellence)4.0.7 - App Store

REX (Retail Excellence) is a mobile application for Retail Merchandising Services, Inc. field representatives that allows them to view their assigned work and complete reports in store. This allows reps to easily view their scheduled services by location, complete their store report questionnaires, take photos, and submit reports.

Version History WHAT'S NEW

• Camera Improvements
- Tap anywhere on the camera preview to focus on that spot.
- Taking a photo is smoother with no extra zoom or jump after tapping the shutter.
- Faster, more reliable camera recovery if interrupted.

• More Reliable Photo Locations
- Photos save immediately, even if location/GPS isn't determined right away.

• Clearer Sign-In Messages
- Better details when sign-in fails (e.g., no internet vs. incorrect credentials).

• Smoother Report Forms
- Conditional questions fade smoothly.
- Background retry answers update automatically once successful.

• Document Viewer
- Improved reliability when viewing PDF documents.

• Polish
- Refined layout and visual fixes.

UNDER THE HOOD
- Improved network reliability on slow or unstable connections. 4.0.7 Aug 25 WHAT'S NEW

• Camera Improvements
- Tap anywhere on the camera preview to focus on that spot.
- Taking a photo is smoother with no extra zoom or jump after tapping the shutter.
- Faster, more reliable camera recovery if interrupted.

• More Reliable Photo Locations
- Photos save immediately, even if location/GPS isn't determined right away.

• Clearer Sign-In Messages
- Better details when sign-in fails (e.g., no internet vs. incorrect credentials).

• Smoother Report Forms
- Conditional questions fade smoothly.
- Background retry answers update automatically once successful.

• Document Viewer
- Improved reliability when viewing PDF documents.

• Polish
- Refined layout and visual fixes.

UNDER THE HOOD
- Improved network reliability on slow or unstable connections. 4.0.6 Aug 24 You can now track your project start time when starting a report, and we removed the microphone permission for taking photos. 4.0.5 Mar 16 New service and lunch times. 4.0.3 Jan 4 The REX app has undergone an overhaul. The same great features, new design enhancements.
Access additional documents without closing out of the store report.
Indicators on each question will show if your picture or answer has been uploaded to the Portal.
Stores and Services are sorted in order by the service’s due date.
The app now supports notifications, allowing the home office to get important messages to you right on your device. 4.0.2 03/26/2025 Add YouTube link 3.9.1 03/06/2024 Check last submission 3.8.7 09/20/2023 add a confirm dialog for boxscan question 3.8.5 07/19/2023 Add box scan functionality 3.8.4 05/06/2023 Fixed a bug preventing time entries from being saved. 3.8.2 12/08/2021 Fixed an issue preventing answers from being saved. 3.8.1 11/19/2021 * Fixed issues with home office call buttons, and updated phone number.
* REX will now remember the username you used to log in last time.
* Updated the order in which stores are displayed.
* Improved camera functionality.
* Minor performance improvements and bug fixes.
* Fixed bug regarding scanning items (UPC scanning) 3.8 11/15/2021 • Fixed an issue where scanning an out of stock barcode may not work correctly.
• Other bug fixes. 3.7.2 04/14/2021 - Fixes issue with not being able to submit early services 3.7.1 03/03/2021 - Links in PDF Documents are clickable on iOS 11.0 and higher
- Some services can now be started before their scheduled start date (early servicing)
- Additional notifications can be made available about a service, and are visible on the list of services for a store, and in the service details. 3.7 02/22/2021 • Rebuilt the camera screen to fix camera-related bugs.
• Fixed bugs on iOS 14. 3.6 01/18/2021 • Fixed a crash that may occur on login.
• Restored the correct navigation bar background colors for iOS 13 users.
• Fixed a few other minor UI issues.
• Updated report logic so that answers to hidden questions don't get deleted. 3.5.3 09/14/2020 • Updated Time Entry instructions.
• Fixed a bug where the the text of a report section header would get cut off after two lines.
• Fixed a bug where the app would show a spinning loading indicator when the user had no assigned services.
• Removed Crashlytics. 3.5 04/27/2020 • Improved question formula validation logic, which fixes a crash.
• Updated the URL the app uses to connect to RMS. 3.4.2 12/18/2019 • Updated the login data sync process: documents associated with services are now downloaded during a login.
• Added a workaround for a color issue with the navigation bars on iOS 13. 3.4.1 10/15/2019 • Fixed a bug that was causing the app to download the same data multiple times.
• Fixed a bug that was leading the app to crash in some cases shortly after launching. 3.4 07/25/2019 Fixes:

• Fixed a bug causing photos be uploaded twice in some cases.
• Fixed a bug causing issues with radio option questions with options that have commas in them. 3.3 07/01/2019 Features:

• Added the ability to manually add scanned items by selecting from a list that can be filtered.
• Added a documents page in the service overview screen that allows users to view PDFs related to a service.
• Added the ability to see previously taken photos in the report screen if those photos were taken on another device.
• Tweaked the appearance of the report page during a preview to also preview the input types.

Fixes:

• Removed default value from service date prompt.
• Changed service date validation so that it now validates against the latest entry date instead of the due date.
• Removed time calculation from time entries inputs.
• Improved logic of user input validation (formulas are now case insensitive).
• Made improvements to answer uploads.
• Made notification permission optional.
• Improved error messages. 3.2 06/21/2019 New features:

• Grouped services by status on the services page. Now you can see which services are waiting for upload, in progress, not started, and more.
• Added an app notification alerting the user to reports that have not been uploaded. If a report is completed when a device doesn't have reliable internet access, and the report upload fails, the app will show a notification two hours later, reminding the user to open the app so that it can upload the report.
• Improved bug reporting.

Bug fixes:

• Fixed a crash that happened on iPads when a user taps on a store address or phone number.
• Fixed a bug preventing the start of a service near the end of the scheduled end date.
• Fixed a bug with the "Preview Service" button, which did not update after a service was begun.
• Fixed a bug with the placeholder text on the report confirmation page.
• Improved data syncing to avoid information being incorrectly overwritten. 3.1 04/29/2019 • Added a barcode scanner that can be used to answer questions that request inventory information.
• Added a Scanned Items page that can be used to view the items scanned for a particular question, and make changes, including updating quantity and deleting scanned items. This page can also be accessed from the barcode scanner.
• Added a new Time Entries page that can be used to add multiple time entries to a report without first needing to complete the report. This page only exists for services that allow multiple time entries.
• Added an alert that informs the user that a report allows multiple time entries.
• Improved time entry date picker functionality. If there is any error, it will only be displayed when a user is done entering the date.
• Improved time entry minute input by replacing the keyboard with a picker that allows minute entries with 5 minute increments.
• Fixed a validation bug for text input questions. In some cases, the inputs were incorrectly validated as numbers instead of text.
• Made other miscellaneous bug fixes. 3.0 03/19/2019